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Community Services Courses

Workers in the community service sector are the individuals who care for us; our children, our elderly and the disabled.

We offers a range of community services from Certificate to Diploma for volunteers in this sector and those wishing to be community services workers.

This is your opportunity to change the lives of those needing care.
Our nationally accredited community services course can boost your career in community services.

Explore Community Services Courses
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Supporting Community

BE IN DEMAND
200,000
New Job Openings for
Health Care and Social Assistance
by 2024

Industry Outlook

Much of the employment growth in the Australian services sector has been driven by Health Care and Social Assistance. Community services have the second-largest share (31%) within this industry, with a significant rise in job opportunities over the few years.

The community services system includes the entire disability system, child protection and family services, youth justice, public housing, homelessness and family violence. Community services workers are employed in a variety of areas such as psychology, rehabilitation and social work.

With Australia’s growing and ageing population requiring more care, and the roll-out of the National Disability Insurance Scheme, the employment growth and demand for highly skilled workers in this sector is expected to continue.

Salary
$1,328 - $2,148

Average Weekly Salary

Upstairs
14.9%

Industry Growth

Group
1.9million by 2024

Employment Size

Globe

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CHC32015

Certificate III in Community Services

FUNDING

Government Funded

MODE OF STUDY

FlexStudy, Work Based

DURATION

12 - 18 months

Nationally Recognised Training
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CHC43315

Certificate IV in Mental Health

FUNDING

Government Funded

MODE OF STUDY

FlexStudy, Work Based

DURATION

12 - 18 months

Nationally Recognised Training
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CHC52021

Diploma of Community Services

FUNDING

Government Funded

MODE OF STUDY

FlexStudy, Work Based

DURATION

12 - 18 months

Nationally Recognised Training
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Frequently Asked Questions

It is evident with our ageing population that we are living longer than ever before. As a result, ageing support has become an in-demand career in a challenging and rewarding sector.

How to Enrol?
The enrolment process is very simple and easy!If you already know which course you want to study :
  • Click the Enrol Now button from the course page that you’re interested in and submit your application. Alternatively, you can visit one of our campus locations or call us on 1300 146 699
  • We will need to verify if you meet the entry requirements and selection criteria for your chosen course, as well as see if you're eligible to access any relevant funding. Check out the details under the important information section on the course page for a list of requirements. Gathering all your supporting eligibility documents together ready to supply to us when requested will help speed up this process.
  • Once your application has been accepted and you have accepted an offer for a place in your course you will receive an enrolment email that includes all the practical information you need to know including timetables and orientation information.
If you need guidance with selecting the best course as per your career or education needs:
  • Speak to one of our course and careers advisors
What is Recognised Prior Learning?
Collaboration Learning recognises that some students have had previous experience and learning whether that be working in the industry or completion of a previous course of study. 

We are happy to discuss Recognition of Prior Learning (RPL) with students. Each student requesting RPL will be interviewed and they should provide a portfolio of evidence to support their application and may be assessed on the job. On-the-job assessments can be conducted to assess current skills and knowledge.
What is a Unique Student Identifier (USI)?
A Unique Student Identifier (USI) number is a unique number that is allocated to students studying nationally recognised Vocational Educational Training (VET) in Australia. This is a government initiative that enables you to access all of your training records and results from one location allowing you to provide proof of qualification to any potential employer. USI’s are mandatory for anyone wanting to complete nationally recognised training.If you forgot or lost your USI number please call Student Support 1300 146 699 or visit https://www.usi.gov.au/contact-us/students
What is the Student Assistance Program?
The Student Assistance Program is dedicated to providing new and existing students free and confidential counselling services to help with their mental health and well-being.

As a joint initiative with AccessEAP (which also runs our Student Assistance Program), Collaboration Learning aims to help students address an array of life challenges, ideally before they become distractions that affect home life as well as studies. The service will provide access to a dedicated counseling hotline available 24 hours a day, 365 days a year and 3 complimentary face-to-face counseling sessions.

Certificate and Diploma Qualifications

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Student Testimonials

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Great course, supportive environment!
I completed my Certificate III in Early Childhood Education. They have a fantastic team and I really enjoyed studying with them. My teacher was great with helping me, replying quickly to emails and marking assessments, and very encouraging. I found the coursework to be well laid out and easy to understand and follow.

Thank you for helping me on my journey into Early Childhood Education!

Lael Certificate III in Early Childhood Education and Care

Amazing learning experience, helpful teachers!
“I had an amazing experience in my learning path for my new career and the teachers are amazing and helpful in your studies. I would definitely choose them for more learning experiences if I need to build on my career. I personally had trouble at the start of the course due to not studying in years. In-class teaching worked well for me.”

Joanne Hall Certificate IV in Ageing Support

“With my first part on campus with Rene Ellwood, it was great to attend a class and be able to share experiences. Rene made it easy to grasp information. The second part was online but still easy to understand.”

Annie Boissonneau Certificate III in Individual Support (Ageing)

“Course was easy to understand and teachers were always there to help. Information was always easily found and knowing due dates for each individual unit and project made life much easier.”

Andrew Hoare Certificate IV in Retail Management

“Jenni was absolutely fantastic! Transparent and seamless enrolment process. Jenni made it easy for us to understand the process from education to employment. Professional and helpful. You don’t see this kind of commitment very often. Highly recommended.”

Emily Diploma of Early Childhood Education and Care

“Loved the experience. Great trainer, Chloe! Met some lifelong friends and got a job I love. Thanks for a new and rewarding career change.”

Christy Koe Certificate III in Community Services

“Trainers that are totally focused on the student’s outcomes and journey.”

Jamie Certificate III in Individual Support (Disability)

“I feel so lucky to have found this college, the course is perfect to suit my lifestyle and what I want to achieve for my career. Very professional service, absolutely fantastic.”

Jessica Certificate III in Retail Services

“Love this place. All staff members are very nice. Very clean environment with all amenities. I am doing cert 3 in ECEC and my trainer Katrina is such a nice and lovely person, very soft-spoken, very supportive. Happy to be a part of this institute.”

Pushpinder Kaur Certificate III in Early Childhood Education and Care

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